privacy policy

Personal information protection policy (privacy policy)

Rain and dew (hereinafter referred to as"our company") recognizes that it is our social responsibility to appropriately protect information that can identify the individual customer (hereinafter referred to as"personal information"). In addition, we have established the following privacy policy regarding the handling of personal information so that our customers can use our services with peace of mind, and all employees will work together to protect the personal information provided.

AMETSUYU representative:Kumi Nakano

About the purpose of using personal information

The personal information we collect will be used for the following purposes.

1. 1. For inquiries to customers.
2. 2. To send notifications from us to our customers.
3. 3. For creating materials such as sales trends.

The personal information provided will not be used for any purpose other than these purposes.

Prohibition of provision of personal information to third parties

Personal information provided by our customers will not be provided to third parties without the consent of our customers, except in the following cases.

・ When providing to companies/individuals (commodities, shipping business consignees, etc.) who have a confidentiality agreement with us in advance, to the extent deemed necessary so that our business can be carried out smoothly.

・ When payment is required for ordering products or using paid services

(Personal information may be exchanged with financial institutions, etc. This is to confirm the validity of the credit card)

・ When requested by a ministerial ordinance, etc.

About management of personal information

Personal information provided by customers is managed with the utmost care in accordance with this"privacy policy". We take strict security measures to prevent the loss, misuse, and alteration of personal information under its control. Personal information is stored in a safe environment that is inaccessible to general users.

We may outsource the handling of personal information to a company that we judge to be reliable and have a non-disclosure agreement for personal information as part of our business. It is protected under our privacy principle.

Disclosure, change, correction or deletion of personal information

If you wish to inquire about, change or delete the personal information provided to us, please contact us by telephone, telephone, or e-mail. From the viewpoint of preventing personal information leakage, we will disclose, change, correct or delete your personal information within a reasonable period of time only if we can confirm that the request was made by you.

In addition, regarding the request for disclosure of customer's personal information, a fee (1,000 yen, tax not included) will be charged only if the reply is sent by mail. Sorry for your inconvenience, but please give us a"personal information disclosure request", a stamp for 1,000 yen (excluding tax), and a certificate of your identity (a copy of your driver's license, insurance card, etc. and public mail delivered to your home). Please send it to us.

Disclosure of registration information

We will manage your personal information as accurately and up-to-date as possible. Upon request from the customer, we will disclose, change, correct or delete the registration information.

[Regarding legal disclaimer]
We may disclose personal information only when required by law.

About security

Your order information is protected by encrypting it using SSL technology.
In addition, we use a payment agency system for credit card payments.
The store processes the billing without touching the credit card information.

In addition, the credit card information we receive is operated using a service that complies with PCI DSS, which is an international security standard for preventing credit card information leakage, and the credit card information entered at the time of payment is firmly protected.